Hearing Instruments
available at public meetings
There are 3 Assistive Listening Devices available for
use during meetings and events in the Council Chambers. The
units are easy to use and will amplify the volume of the
speakers in the chambers.
TTY Service
A TTY is a telecommunication
device for text communication via a telephone, used when one
or more of the parties has hearing or speech difficulties.
We are pleased to offer this service
to our community, and will ensure the information is relayed
to the appropriate staff member or our Council. Please
contact us:
Customer Care Centre: TTY
905.420.1739.
Bell Relay Service
City of Pickering staff are also pleased to assist our
customers using the Bell Relay Service. To connect with a
Bell Relay Service Operator, call 1.800.855.0511.
Translation
For those citizens that speak a language other than English,
various City employees speak a number of languages and are
able to assist with translation if required.
Print Material
The City will provide any document produced by the City
in an alternate format upon request unless it is not
technically feasible to do so and subject to the Municipal
Freedom of Information of Privacy Act.
Alternate formats can
include, but are not limited to web access, large print
versions of the document or a text only electronic file
which can then be read by a computer or printed in Braille.
The Browsealoud feature is also available on our website.
Requests for information in
alternate formats should be sent to the
Customer Care Centre. We
will make every effort to provide the information in the
preferred format as soon as reasonably possible.
Contact our
Customer
Care Centre for more information, or assistance with
communications:
Recreation Complex Pool
Steps with non-slip treads as well as railings that allow
children and adults to comfortably and safely enter the
pool.
• A deck mounted chair lift that assists entry into the pool
for those in wheelchairs or who are unable to use the
traditional ladders.
• All programs are fully integrated to include those with
special needs.
• Aquafit classes for people with medical needs, arthritis,
etc.
Electronic Lift
East Shore Community Centre - Home of the South Pickering
Seniors Club and Pickering Lawn Bowling Club, and enjoyed by
many community groups and residents through the many City of
Pickering programs offered in the building. The facility is
accessible and equipped with an electronic lift for easy
navigation throughout the building.
Contact
Culture &
Recreation for more information, or assistance with
facility equipment.
The City of Pickering’s,
Accessibility Advisory Committee reviews each and every site
plan that is approved by the City’s Planning & Development
Department to ensure that proposed site plans are accessible
for all citizens. If changes are required or questions need
to be answered, the Planning & Development Department
ensures that these are reviewed by the various developers.
Contact
Planning &
Development for more information, or assistance with
facility equipment.
