City Hall Section Contact Directory
 
Frequently Called Numbers

This section contains phone numbers arranged alphabetically by the service provided or by title of the department or agency. 

Additional Contact Information:

A   B   C   D   E   F   G   H   I   J   K   L   M   N   O   P   Q   R   S   T   U   V   W   X   Y   Z

 
A

Contact

Division

Phone Number

Agendas - Council/Executive Committee/Statutory

Clerk's Office

905.420.4611
Fax 905.420.9685
clerks@cityofpickering.com
www.cityofpickering.com

Agreements

Legal & Legislative Services

905.420.4626
Fax 905.420.4650
legal@cityofpickering.com
www.cityofpickering.com

Animal Services

Clerk's Office

905.420.4666
905.683.7575
1.877.420.4666
animalservices@cityofpickering.com
 

Arenas - Don Beer Arena

Culture & Recreation 

905.831.1035

Arenas - Recreation Complex

Culture & Recreation

905.831.1711


B

Contact

Division

Phone Number

Banquet Hall Bookings - Brougham Hall 

905.683.5929

Banquet Hall Bookings - Claremont Hall 

905.649.6021

Banquet Hall Bookings - Don Beer 

905.420.4623
reccomplex@cityofpickering.com
www.cityofpickering.com

Banquet Hall Bookings - East Shore Centre 

905.420.4623
reccomplex@cityofpickering.com
www.cityofpickering.com

Banquet Hall Bookings - Greenwood Hall 

905.261.5474

Banquet Hall Bookings - Mount Zion Hall 

905.649.5200

Banquet Hall Bookings - Pickering Recreation Complex

Culture & Recreation 

905.420.4623
reccomplex@cityofpickering.com
www.cityofpickering.com

Banquet Hall Bookings - Westshore Centre

Culture & Recreation

905.420.4623
reccomplex@cityofpickering.com
www.cityofpickering.com

Banquet Hall Bookings - Whitevale Hall 

905.471.8629

Birth Certificate Inquiry

1.800.461.2156
Fax 807.343.7452
cbsinfo@cbs.gov.on.ca
www.cbs.gov.on.ca

Birth Registrations

Clerk's Office

905.420.4611
Fax 905.420.9685
clerks@cityofpickering.com
www.cityofpickering.com

Blue Box

Region of Durham

1.800.667.5671
www.durham.ca

Board of Education - Public

905.686.2711
1.800.265.3968
www.ddsb.durham.edu.on.ca

Board of Education - Separate

905.576.6150
1.877.482.0722
www.dcdsb.ca

Board of Trade - Ajax Pickering

905.686.0883
Fax 905.686.1057
info@apboardoftrade.com
www.apboardoftrade.com

Building Construction Activity Information

Building

905.420.4631
Fax 905.420.7648
plan&devl@cityofpickering.com
www.cityofpickering.com

Building Permits

Building

905.420.4631
Fax 905.420.7648
plan&devl@cityofpickering.com
www.cityofpickering.com

Building Services

Building

905.420.4631
Fax 905.420.7648
plan&devl@cityofpickering.com
www.cityofpickering.com

Building Setback Requirements

Planning & Development

905.420.4617
Fax 905.420.7648
plan&devl@cityofpickering.com
www.cityofpickering.com

Bus Route Information

Durham Region Transit (DRT)

1.866.247.0055
drtwest@region.durham.on.ca
www.durhamregiontransit.com

Bus Specialized Services

Durham Region Transit (DRT)

1.800.263.1916
905.683.4114
drtspecialized@region.durham.on.ca
www.durhamregiontransit.com

Business Directory

Economic Development

905.420.4625
Fax 905.420.4610
econdevl@cityofpickering.com
www.cityofpickering.com

By-law Amendments - Zoning

Planning & Development

905.420.4617
Fax 905.420.7648
plan&devl@cityofpickering.com
www.cityofpickering.com

By-law Enforcement

Municipal Law Enforcement

905.420.4666
905.683.7575
1.877.420.4666
Fax 905.420.9685
bylaw@cityofpickering.com
www.cityofpickering.com


C

Contact

Division

Phone Number

Camps - Children Camp Registration

Culture & Recreation

905.420.4621
905.683.6582
TTY 905.831.8604
Fax 905.831.9370
reccomplex@cityofpickering.com
www.cityofpickering.com

Chief Administrative Officer

 

905.420.4648
Fax 905.420.6064
cao@cityofpickering.com
www.cityofpickering.com

Citizenship
  Citizen and Immigration Canada

1.800.242.2100
416.973.4444
TTY 1.888.576.8502
www.cic.gc.ca

Clerk's Office

 

905.420.4611
Fax 905.420.9685
clerks@cityofpickering.com
www.cityofpickering.com

Committee of Adjustment

Planning & Development

905.420.4617
Fax 905.420.7648
plan&devl@cityofpickering.com
www.cityofpickering.com

Community Centre - East Shore

 

905.420.6588
Fax 905.420.7286

Community Centre - Mount Zion

 

905.649.5200

Community Information
  Ajax/Pickering Information Centre

905.686.2661

Compliance Letters (re property report - zoning/work orders )

Clerk's Office

905.420.4611
Fax 905.420.9685
clerks@cityofpickering.com
www.cityofpickering.com

Consent Applications

Region Of Durham - Planning

905.668.7711 ext. 2576
www.region.durham.on.ca

Conservation Authority (T.R.C.A.)

 

416.661.6600
Fax 416.661.6898
infor@trca.on.ca
www.trca.on.ca

Corporate Services

905.420.4634
Fax 905.420.5313
corpserv@cityofpickering.com
www.cityofpickering.com

Council Meeting Agendas & Minutes

Clerk's Office

905.420.4611
Fax 905.420.9685
clerks@cityofpickering.com
www.cityofpickering.com

Councillor's Office

 

905.420.4605
TTY 905.420.2173
Fax 905.420.6064
council@cityofpickering.com
www.cityofpickering.com

Culture & Recreation Division

 

905.420.4620
Fax 905.420.2596
culture&recreation@cityofpickering.com
www.cityofpickering.com

Curb Cuts

Operations & Facilities Division

905.420.4630
After Hours Line 905.683.7575
Fax 905.683.8288
operctr@cityofpickering.com
www.cityofpickering.com

Customer Care  

905.420.4666
 905.683.7575
1.877.420.4666
TTY 905.420.1739
Fax 905.420.4610
customercare@cityofpickering.com
www.cityofpickering.com


D

Contact

Division

Phone Number

Death Certificates

Clerk's Office

905.420.4611
Fax 905.420.9685
clerks@cityofpickering.com
www.cityofpickering.com

Demographics

Planning & Development

905.420.4617
Fax 905.420.7648
plan&devl@cityofpickering.com
www.cityofpickering.com

Demolition Permits   

Building

905.420.4631
After Hours Line 905.683.4319
Fax 905.420.4650
mpe@cityofpickering.com
www.cityofpickering.com

Development Charges

Building

905.420.4631
Fax 905.420.7648
plan&devl@cityofpickering.com
www.cityofpickering.com

Dog Licences

Clerk's Office

905.420.4666
905.683.7575
1.877.420.4666
Fax 905.420.9685
animalservices@cityofpickering.com
www.cityofpickering.com

Dunbarton Indoor Pool

905.831.1260
culture&recreation@cityofpickering.com
www.cityofpickering.com

E

Contact

Phone Number

East Shore Community Centre

905.420.6588
Fax 905.420.7286
culture&recreaton@cityofpickering.com
www.cityofpickering.com

Economic Development

 

905.420.4625
Fax 905.420.4610
econdevl@cityofpickering.com
www.cityofpickering.com/business

Enbridge Consumers Gas
 
 

Call Before You Dig
24 Hour Toll Free Emergency Number
Emergency Service for smell of gas 

Service 1.888.447.4911
Billing 1.888.492.5100
www.enbridge.com 

1.800.400.2255
1.877.420.8800
1.866.763.5427

Engineering Services

905.420.4630
Fax 905.420.4650
engser@cityofpickering.com
www.cityofpickering.com

F

Contact

Division

Phone Number

Facility Bookings

Culture & Recreation

905.420.4623
Fax 905.831.9370
reccomplex@cityofpickering.com
www.cityofpickering.com

Fencing - Pools

Municipal Law Enforcement

905.420.4666
905.683.7575
1.877.420.4666
Fax 905.420.9685
bylaw@cityofpickering.com
www.cityofpickering.com

Filming - Location Selection

Economic Development

905.420.4625
Fax 905.420.4610
econdevl@cityofpickering.com
www.cityofpickering.com/business

Finance 

Corporate Services

905.420.4634
Fax 905.420.5313
corpserv@cityofpickering.com
www.cityofpickering.com

Fire Prevention

Fire Services

905.839.9968
Fax 905.839.6327
fire@cityofpickering.com
www.cityofpickering.com

Freedom of Information - Requests

Clerk's Office

905.420.4611
Fax 905.420.9685 clerks@cityofpickering.com
www.cityofpickering.com

G

Contact

Division

Phone Number

Garbage Collection

Region of Durham

1.800.667.5671
www.durham.ca

General Inquiry

 

905.420.2222
905.683.2760
1.866.683.2760
customercare@cityofpickering.com
www.cityofpickering.com

H

Contact

Division

Phone Number

Health and Safety Coordinator

 Human Resources

905.420.4645
Fax 905.420.4638
hr@cityofpickering.com
www.cityofpickering.com

Health Department

 Region of Durham 

905.668.7711
1.800.841.2729
Fax 905.666.6214
health@region.durham.on.ca

Heritage Information
 
 

Clerk's Office

905.420.4611
Fax 905.420.9685
clerks@cityofpickering.com
www.cityofpickering.com

Hospitals - Rouge Valley Health System, Ajax/Pickering Health Centre

 

905.683.2320
www.excellentcare.com

Human Resources (City of Pickering)

 

905.420.4627
Fax 905.420.4638
hr@cityofpickering.com
www.cityofpickering.com

Human Resources Development Canada (Federal Government)

 

1.866.448.8541
Fax 905.428.8410
ontario.inquiry@hrsdc.rhdcc.gc.ca
www.hrsdc.gc.ca

Hydrants, Watermains

Regional Works Department

905.683.1471
www.durham.ca

Hydro (see Veridian)

I

Contact

Division

Phone Number

Ice Rentals - Don Beer Arena  

905.831.1035

Ice Rentals - Complex Arena  

905.831.1711 Ext. 3225
reccomplex@cityofpickering.com
www.cityofpickering.com

Information Technology

 

905.420.4634
Fax 905.420.4650
corpserv@cityofpickering.com
www.cityofpickering.com

J

Contact

Division

Phone Number

No entries available for this section    

K

Contact

Division

Phone Number

No entries available for this section    

L

Contact

Division

Phone Number

Land Registry Office/Land Titles

 

905.665.4007
Fax 905.665.5247
www.cbs.gov.on.ca

Legal Aid

 

905.576.2124
1.866.595.0563
TTY 1.866.641.8867
Fax 905.721.1859
www.legalaid.on.ca

Legal & Legislative Services - City

 

905.420.4626
Fax 905.420.4650
legal@cityofpickering.com
www.cityofpickering.com

Libraries - Central Library

 

905.831.6265
1.888.831.6266
TTY 905.831.2789
Fax 905.831.6927
help@picnet.org
www.picnet.org

 

    

Libraries - Administration

 

905.831.6265 Ext. 6222

Libraries - Central Library- Adult Services 

905.831.6265 Ext. 6243

Libraries - Central Library- Children Services 

905.831.6265 Ext. 6226

Libraries - Central Library- Renewals & Overdues 

905.831.6265 Ext. 6228

Libraries - Central Library- Room Bookings 

905.831.6265 Ext. 6245

Libraries - Claremont Branch

 

905.649.3341

Libraries - Greenwood Branch

 

905.683.8844

Libraries - Petticoat Creek Branch 

905.420.2254

Libraries - Whitevale Branch

 

905.294.0967

Licensing - Taxi

Municipal Law Enforcement

905.420.4666
905.683.7575
1.877.420.4666
Fax 905.420.9685
bylaw@cityofpickering.com
www.cityofpickering.com

M

Contact

Division

Phone Number

Maps

Planning & Development

905.420.4617
Fax 905.420.7648
plan&devl@cityofpickering.com
www.cityofpickering.com

Marriage Licences

Clerk's Office

905.420.4611
Fax 905.420.9685
clerks@cityofpickering.com
www.cityofpickering.com

Mayor's Office

 

905.420.4600
Fax 905.420.6064
mayor@cityofpickering.com
www.cityofpickering.com

Meeting Room Bookings

Culture & Recreation

905.420.4623
Fax 905.831.9370
reccomplex@cityofpickering.com
www.cityofpickering.com

Ministry of Transportation – General Inquiries

 

416.235.4686
www.mto.gov.on.ca

Minor Variance Applications

Planning & Development

905.420.4617
Fax 905.420.7648
plan&devl@cityofpickering.com
www.cityofpickering.com

Motor Vehicle Licence Bureau

Ministry of Transportation

905.831.3525

Municipal Law Enforcement

Clerk's Office

905.420.4666
905.683.7575
1.877.420.4666
Fax 905.420.9685
bylaw@cityofpickering.com
www.cityofpickering.com

Museum - Pickering

Culture & Recreation

905.683.8401
905.683.8405
Fax 686.4079
museum@cityofpickering.com
www.cityofpickering.com

N

Contact

Division

Phone Number

Nuclear Generating Station - General Inquiries 

905.839.1151
www.opg.com

O

Contact

Division

Phone Number

Occupancy Permits

Planning & Development

905.420.4617
Fax 905.420.7648
plan&devl@cityofpickering.com
www.cityofpickering.com

Official Plan Applications

Planning & Development

905.420.4617
            Fax 905.420.7648
plan&devl@cityofpickering.com
www.cityofpickering.com

Ontario Power Generation
 

Public Affairs

 

905.839.1151
www.opg.com

905.837.7272

P

Contact

Division

Phone Number

Parking Regulations

Municipal Law Enforcement

905.420.4666
905.683.7575
1.877.420.4666
Fax 905.420.9685
bylaw@cityofpickering.com
www.cityofpickering.com

Parking Tickets

Municipal Law Enforcement

905.420.4611
Fax 905.420.9685
bylaw@cityofpickering.com
www.cityofpickering.com

Parks - Maintenance

Operations & Facilities

905.420.4666
905.683.7575
1.877.420.4666
Fax 905.683.8288
operctr@cityofpickering.com

www.cityofpickering.com

Permits - Building, Plumbing

Building Services

905.420.4631
Fax 905.420.7648
plan&devl@cityofpickering.com
www.cityofpickering.com

Permits - Pool Enclosures

Planning & Development

905.420.4617
Fax 905.420.7648
plan&devl@cityofpickering.com
www.cityofpickering.com

Permits - Signs

Municipal Law Enforcement

905.420.4666
905.683.7575
1.877.420.4666
Fax 905.420.9685
bylaw@cityofpickering.com
www.cityofpickering.com

Petticoat Creek Conservation Area TRCA

416.661.6600
Pool hours 905.509.1534

Pickering East Shore Community Association

contactus@pesca.ca
www.pesca.ca

Pickering Hydro (see Veridian)

905.427.9870
www.veridian.on.ca

Pickering Museum Village

Culture & Recreation 

905.683.8401
905.683.8405
Fax 686.4079
museum@cityofpickering.com
www.cityofpickering.com

Planning & Development

 

905.420.4617
905.420.7648
plan&devl@cityofpickering.com
www.cityofpickering.com

Police - Durham - Administration

1.888.579.1520
Fax 905.427.8257
www.drps.ca

Pools - Dunbarton Pool
 

Pools - Recreation Complex

Culture & Recreation
 

Culture & Recreation

905.831.1260
culture&recreation@cityofpickering.com

 905.831.1711
905.683.6582
Fax 905.831.4181
TTY 905.831.8604
reccomplex@cityofpickering.com

www.cityofpickering.com

Post Office - Pickering

 

905.683.3812
www.canadapost.ca

Programs - see Recreation Complex listing

Culture & Recreation

Property Taxes

Finance

905.420.4614
Fax 905.420.5313
corpserv@cityofpickering.com
www.cityofpickering.com

Q

Contact

Division

Phone Number

No entries available for this section    

R

Contact

Division

Phone Number

Recreation Complex

Culture & Recreation

905.683.6582
905.831.1711
TTY 905.831.8604
Fax 905.831.4181
reccomplex@cityofpickering.com
www.cityofpickering.com

Recreation Complex - Meeting Room Bookings

Culture & Recreation 

905.420.4623
Fax 905.831.9370
reccomplex@cityofpickering.com
www.cityofpickering.com

Recreation Complex - Court Bookings

Culture & Recreation 

905.831.1730
905.683.6582
reccomplex@cityofpickering.com
www.cityofpickering.com

Recreation Complex - Program Registration
   Seniors’ Program Info.
   Fax in Registrations (credit card only)
   Telereg

Culture & Recreation 

905.420.4621
905.683.6582
 905.420.6588
905.831.9370
905.420.4749
reccomplex@cityofpickering.com
www.cityofpickering.com

Recycling Centre Region of Durham

1.800.667.5671
www.durham.ca

Region of Durham - General

 

905.668.7711
1.800.372.1102
infor@region.durham.on.ca
www.durham.ca

Region of Durham - Planning Department

 

905.728.7731
1.800.372.1102
www.durham.ca

Region of Durham - Works Department

 

905.668.7721
1.800.372.1102
Fax 905.668.2051
works@durham.ca
www.durham.ca

Rezoning Applications

Planning & Development

905.420.4617
Fax
905.420.7648
plan&devl@cityofpickering.com
www.cityofpickering.com

Roads - Maintenance

Operations & Facilities

905.420.4666
Fax 905.683.8288
operctr@cityofpickering.com

www.cityofpickering.com

S

Contact

Division

Phone Number

Schools - Public

905.686.2711
1.800.265.3968
www.ddsb.durham.edu.on.ca

Schools - Separate

905.576.6150
1.877.482.0722
www.dcdsb.ca

Senior Citizen Housing

1.800.669.2956
Fax 905.666.6225

Seniors Activity Centre

905.420.6588

Sewers - Sanitary

Region of Durham

905.683.1471
www.durham.ca

Sewers - Storm

Operations & Facilities

905.420.4666
905.683.7575
1.877.420.4666
Fax 905.683.8288
operctr@cityofpickering.com

www.cityofpickering.com

Sign Applications

Municipal Law Enforcement

905.420.4666
905.683.7575
1.877.420.4666
Fax 905.420.9685
bylaw@cityofpickering.com
www.cityofpickering.com

Site Planning

Planning & Development

905.420.4617
905.420.7648
plan&devl@cityofpickering.com
www.cityofpickering.com

Small Business Resource Centre

Economic Development

905.420.4625
Fax 905.420.4610
econdevl@cityofpickering.com
www.cityofpickering.com

Social Development Council

905.686.2661

Street Light Repair

Customer Care Centre

905.420.4666
 905.683.7575
1.877.420.4666
TTY 905.420.1739
Fax 905.420.4610
customercare@cityofpickering.com

Street Names and Numbering

Planning & Development

905.420.4617
905.420.7648
plan&devl@cityofpickering.com
www.cityofpickering.com

Subdivision Applications

Region Of Durham - Planning

905.668.7711 x 2551
1.800.372.1102
www.durham.ca

 

Supply and Services

905.420.4616
Fax 905.420.5313
supply@cityofpickering.com
www.cityofpickering.com

Swimming Lessons - Program Registration

Culture & Recreation

905.683.6582
905.420.4621

Telereg 905.420.4749
reccomplex@cityofpickering.com
www.cityofpickering.com

T

Contact

Division

Phone Number

Taxes (billing, collection, payments, property)

Taxation

905.420.4614
Fax 905.420.5313
corpserv@cityofpickering.com
www.cityofpickering.com

Taxi Licenses

Municipal Law Enforcement

905.420.4666
905.683.7575
1.877.420.4666
Fax 905.420.9685
bylaw@cityofpickering.com
www.cityofpickering.com

Tender Information

Supply and Services

905.420.4616
Fax 905.420.5313
supply@cityofpickering.com
www.cityofpickering.com

Tenders

Supply and Services

905.420.4616
Fax 905.420.5313
supply@cityofpickering.com
www.cityofpickering.com

Toll Free Lines
   Main Switchboard
   Customer Care Centre
   Pickering Central Library

  
1.866.683.2760
1.877.420.4666
1.888.831.6266

Transit - GO bus and train schedules 

416.869.3200
www.gotransit.com

Transit - DRT WEST * Ajax/Pickering

1.866.247.0055
drtwest@region.durham.on.ca
www.durhamregiontransit.com

Transit – DRT Specialized Services

1.800.263.1916
drtspecialized@region.durham.on.ca
www.durhamregiontransit.com

Transit - TTC Information

416.393.4636

Trees on Boulevards / Parks

Operations & Facilities

905.420.4666
905.683.7575
1.877.420.4666
Fax 905.683.8288
operctr@cityofpickering.com

www.cityofpickering.com

TTY Service, Councillors' Office

905.420.2173

TTY Service, Customer Care Centre

905.420.1739

TTY Service, Pickering Central Library

905.831.2789

TTY Service, Recreation Complex

905.831.8604

U

Contact

Division

Phone Number

United Way of Ajax Pickering

 

905.686.0606
Fax 905.686.0609
office@uwayapu.org

V

Contact

Division

Phone Number

Veridian (Pickering Hydro)
 
Emergency 24 hour Service Line
Veridian Customer Care Centre

905.427.9870
1.888.445.2881
 1.866.579.6819
1.888.420.0070
service@veridian.on.ca
billingenquiries@veridian.on.ca
www.veridian.on.ca

W

Contact

Division

Phone Number

Walkway - Maintenance

Operations & Facilities

905.420.4666
After Hours Line 905.683.7575
1.877.420.4666
Fax 905.683.8288

operctr@cityofpickering.com

www.cityofpickering.com

Waste Management Region of Durham

1.800.667.5671
www.durham.ca

Water
(General Inquiries, Billing)

Region of Durham

905.666.6211
1.800.465.6611
waterbilling@region.durham.on.ca
www.durham.ca

Weed Control

Municipal Law Enforcement

905.420.4666
905.683.7575
1.877.420.4666
Fax 905.420.9685
bylaw@cityofpickering.com
www.cityofpickering.com

Welfare Assistance

Region of Durham

1.800.372.1102
www.durham.ca

X

Contact

Division

Phone Number

No entries available for this section    

Y

Contact

Division

Phone Number

YMCA -Employment & Community Services

 

905.839.8011
905.427.7670
Fax 905.839.9687
www.ymcatoronto.org

Yard Waste Collection Region of Durham

1.800.667.5671
www.durham.ca

Z

Contact

Division

Phone Number

Zoning By-law Enquires (Permitted Uses)

Planning & Development

905.420.4617
Fax
905.420.7648
plan&devl@cityofpickering.com
www.cityofpickering.com

       
 

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