Lifestyle Section Culture & Recreation Services
 

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City Services & Leisure Guide

Tele-Reg is Pickering's newest form of Program Registration

For registration or additional program information,
please call 905.420.4621 or 905.683.6582

You can also contact registration staff by email
at registration@city.pickering.on.ca


Discounts
Where there are three or more children in the same family taking part in THE SAME PROGRAM, the third and subsequent children will be charged half price. Please take discount off lower priced program.
This does not apply to memberships at the Recreation Complex as a 20 percent family rate applies to these memberships. It also does not apply to Aquatic Certification Programs.
Persons with disabilities and Senior Citizens (65+) are also eligible for a 50 percent reduction in fee, except where programs are specifically designated for such.
Annual Discount:  When paying in full, each person will receive 2 months free.
All discounts must be deducted by the applicants at the time of registration.

Waiting Lists
If you cannot be accommodated in any of your selections, your name will be added to the waiting list for your 1st choice only.

Non-Pickering Residents Information
Processing of registration forms of non-Pickering residents commences approximately two weeks after delivery of the brochure.

Registration
Submission of registration applications does not necessarily mean acceptance in the requested program.
The Division will send out confirmation of the enrolment. If you have not received the confirmation two days prior to the commencement of the program, please call 905.420.4621 for verbal confirmation.
A $5.00 administration fee will be charged per family per request to obtain a second copy of a registration confirmation or receipt.

Refunds or Transfers
A FULL REFUND… If the program you choose is cancelled. The Division reserves the right to cancel programs due to insufficient registration. Cash registrations will be refunded by cheque.
All requests for refunds must be made in writing. A $10.00 administration fee plus a user fee will be deducted from all approved refunds.

Changes or transfers will only be accepted prior to the second regularly scheduled class, and a fee of $10.00 will be charged (incorrect code information entered on the application form will be considered a "CHANGE" and a $10.00 fee will be charged to make the correction).

Program Cancellations
Program cancellations due to emergencies or bad weather will be broadcast over KX96 FM radio (Ajax) and CKDO AM radio (Oshawa). Programs will not operate on statutory holidays. Watch for weekly updates of closures/cancellations on the City of Pickering Community Page in the News Advertiser.

NSF or "Unpaid" Cheques
A $20.00 fee will be charged for each NSF or unpaid cheque returned from the bank to the City of Pickering.


Registration Locations:

In person at the Recreation Complex
(Monday to Friday 6:00 am - 11:00 pm, Saturday and Sunday from 7:00 am to 9:00 pm)
Payment options include Cash, Cheques, MasterCard, Visa, Interac
Pickering Recreation Complex
1867 Valley Farm Road

Drop-off box at the Recreation Complex
Pickering Recreation Complex
1867 Valley Farm Road

24 Hr Civic Complex drop-off box
Pickering Civic Complex
Central Tower (outdoors, between the Civic Complex and Central Library, west side)
One the Esplanade

Mail In:
Pickering Recreation Complex
1867 Valley Farm Road
Pickering, ON L1V 3Y7

Fax In:
Payment options MasterCard & Visa only
Fax to: 905.831.9370

Our touch tone telephone system is now operational and allows individuals to register for a program 24 hrs a day, 7 days a week.  

Please contact our friendly staff with any questions regarding programs, camps and workshop registration information at 905.420.4621 or 905.683.6582.

The Pickering Recreation Complex is located east of the Central Library / Civic Complex at 1867 Valley Farm Rd.

For Recreation Complex Membership information or services, please call 905.683.6582 or contact us via email at reccomplex@city.pickering.on.ca


Program Registration or Fitness Registration Forms
For additional forms call 905.420.4621

The registration forms have been designed to allow more than one participant per family to register for programs on the same form (except camp registration form).
Please fill in all required information to ensure that you are placed in the correct program.

Please ensure that Credit Card numbers and expiry date are recorded on the Registration Form.

  • One cheque per program
  • Indicate codes correctly
  • List alternate choices
  • Do not cut off unused portion
  • Date post dated cheques 2 weeks prior to the program start date
  • During the Brochure delivery period applications are accepted and a random processing system is utilized at the end of this period, date order thereafter.
  • Registration Forms


Registration & Distribution

For registration and program information please call 905.420.4621 or 905.683.6582 or send an email message to registration@city.pickering.on.ca

Watch for delivery of the City of Pickering Brochure containing City Services and Programs

HOME DISTRIBUTION &
REGISTRATION DATES
SEASONAL BROCHURES
Mid July * Fall Brochure
Mid November * Winter Brochure
Mid March * Spring & Summer Brochure

*Specific dates are advertised in the News Advertiser on the City of Pickering’s weekly Community Page.

       
 

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