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Why does the
snowplow leave such a windrow across my driveway after I've just
shovelled it out?
The trucks salt first and then plow,
which usually means that many residents have already shovelled their
driveway by the time the plow comes by. The plows are designed to
remove snow from the road and deposit it on the boulevard. Driveways
form part of the boulevard. Pickering doesn't have the resources to
remove the snow from driveways. We appreciate that this can be
frustrating, however, we ask your cooperation in clearing the snow
without placing it on the roadway, as this is dangerous and in
contravention of the Highway Traffic Act.

Why does the
City salt first, then plow?
When snow has accumulated, salt is
applied to the road surface. The reaction of salt and the moisture
in the snow creates a "brine" solution, breaking the bond
between snow and road. City trucks plow later, removing the
"slushy" snow, which results in better traction. The plow
blade rides slightly above the road surface, therefore the salt is
not entirely plowed off the road.

When is the
plow getting to my street?
Refer to the Order of
Operations
under Road Snow Clearing and Removal. Generally, the trucks salt all
roads for the first (4-6 hours), then the priority streets are
plowed (less than 2 hours), and then the remaining streets are
started. Where your street lies in relation to where the plow
starts, determines the time it takes to get there. Usually, an urban
route is completely salted and plowed within 12-18 hours. Keep in
mind that all streets are plowed before the crew goes home.

I've
shovelled
my driveway, and a day or two later the plow truck has filled it back
in - why?
In a major snowstorm the trucks do
not initially perform a full road width plowing. This is the most
efficient and effective way to get the city moving. Crews return a
day or two later to perform "clean-up operations". This
completely opens the street for maximum efficiency, moves remaining
snow onto boulevards, clears catch basins for potential water
runoff, allows on street parking, and creates storage space for the
next storm.
Is
salt dangerous to the environment?
There have been numerous studies in
the last few years to determine the environmental impacts of road
salt. Environment Canada will not ban the use of road salt as it is
not harmful to humans, but has declared it as CEPA Toxic (i.e. toxic
to the environment). Road authorities will be required to take
action by improving their own management of road salt, to reduce the
environmental effects. The City of Pickering is currently reviewing
the winter control operations and evaluating new technologies and
processes, to reduce the amount of road salt required in managing
snow and ice. Equipment that allows computer metering of salt
distribution and pre-wetting, increasing the action and adhesion of
road salt, are two areas that are currently being investigated.

I
am a senior, what services can the City of Pickering provide me for
snow removal?
The City offers two solutions:
- A
Snow Removal Assistance Program (for seniors, provided there are
no other persons living at the same residence that is capable of
clearing the snow). Registration for this program is available
on a first come first serve basis in the fall of each year and
has a limited capacity of 300 residences.
The City
of Pickering's local community page provides registration information
each year in October.
-
Youth /Seniors Snow Removal Program. The City will try to provide you with a name
of a student living in your subdivision in regards to assisting
with snow removal. This is a volunteer service the youth provide
to seniors in order to complete their 40 hours of community
service for High School. You can contact the Culture and Recreation
Division at 905.420.4660 ext.6100 and
they will assist you with your contact.

I
live on a corner lot, why do I end up with an excessive amount of
snow at the bottom of my driveway?
Due to accumulation on the side
street (with no intercepting driveways), the snow gets released at
the first driveway the plow reaches. Not much can be done to solve this during the snow emergency. If
there is an over excessive amount, phone the Roads Division at 905.420.4660
ext 5294, arrangements will be made for the area to be inspected.

I
live on a court, when will the pile of snow in the center of the
court be removed?
The snow piles in the center of
courts are removed by front-end loaders. This will be done as soon
as possible after the snow removal as part of the "clean-up
operations".

If
a City plow damages my …
Sod
If sod damage has occurred on the
boulevard, please contact the City of Pickering at 905.420.4660
ext 5294,
arrangements will be made for the area to be inspected. The City
will make any repairs deemed necessary once sod becomes available in
the spring.
Driveway
or Curbs
The City of Pickering owns the
boulevard area of house properties and will use asphalt to repair
any damage caused by City plows. The City will not restore driveway
boulevards (damaged during Winter Control operations) finished with interlocking brick, patterned concrete or
concrete/wood curbs. Please contact the City of Pickering at 905.420.4660
ext 5294, arrangements will be made for the area to be inspected.
Mailbox
(if it is damaged or knocked down
- in the rural area)
The City of Pickering may replace a
mailbox with a standard rural mailbox. To report mailbox damage
please call the City at 905.420.4660 ext 5294.
My garbage and recycling bins are
constantly buried by the plow. What can I do about this?
The City encourages residents during
the winter season to place their bags and bins far enough back on
the driveway to avoid being buried.
Why
doesn't the plow do a better job clearing the centre of a
cul-de-sac?
It is very difficult for our larger
plow units to manoeuvre in the centre of a cul-de-sac to clear all
the snow. As more snow builds up throughout the winter, these units
have a progressively more difficult time completing this task. A
smaller plow unit is used to clean up the cul-de-sac and when
required, a front-end loader is used to complete the snow clearing
operation (pending scheduling and equipment availability). Once a
significant amount of snow accumulates in the cul-de-sac, we attempt
to remove it.
Why
was my street missed?
Severe weather conditions, mandatory
working regulations, and other factors may delay our ability to
clear all City roads of snow and ice. Even when all of our equipment
is at work, heavy or drifting snow may re-cover streets before
repeat clearing is possible. We ask that you give us time to manage
the snowstorm, but if you feel that our crews have missed your
street, contact the Operations Centre at 905.420.4660 ext 5294.
What
Should I Do?
Property owners are responsible for clearing snow from their
walkways and driveways and it makes good sense to keep these areas
and steps free of ice. No one wants a family member or visitor to
slip and fall and the postal carrier, meter reader and other service
personnel will thank you for providing a safe path to your door.
More Road Info:
City of Pickering,
Winter
Snow Control Maps
Region of Durham website, Regional
Road Traffic Watch
Ministry of Transportation, Durham
Region Traffic Report
Totten Sims Hubicki (TSH), Highway
407 East Completion Study
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